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BUYER BEWARE

Unbox Therapy
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Making tech products is a hard task, especially when starting from scratch. The Eve V seemed like a great product to feature and a valid alternative to the Microsoft Surface. Unfortunately fulfillment has been an issue and it seems some Unbox Therapy fans have been impacted. For that I apologize.
Article / Discussion Thread Links
After making a terrific tablet in 2017, Eve Tech is having trouble shipping units and supporting customers - liliputing.com/2018/07/after-making-a-terrific-tablet-in-2017-eve-tech-is-having-trouble-shipping-units-and-supporting-customers.html
PayPal Funds Freeze - eve.community/t/latest-updates-from-china-on-prototypes-deliveries-and-more/5705
My awful experience trying to refund an Eve V and why you should avoid them if you value your rights as a consumer- www.reddit.com/r/Surface/comments/8ufvv5/my_awful_experience_trying_to_refund_an_eve_v_and/
Eve V the community-sourced device maker and hopeful 'Surface Killer' extends shipping delay to 9 months, shuts down forum registration - www.reddit.com/r/Surface/comments/91ygng/eve_v_the_communitysourced_device_maker_and/
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Unbox Therapy
Unbox Therapy 3 oy oldin
Article / Discussion Thread Links After making a terrific tablet in 2017, Eve Tech is having trouble shipping units and supporting customers - liliputing.com/2018/07/after-making-a-terrific-tablet-in-2017-eve-tech-is-having-trouble-shipping-units-and-supporting-customers.html PayPal Funds Freeze - eve.community/t/latest-updates-from-china-on-prototypes-deliveries-and-more/5705 My awful experience trying to refund an Eve V and why you should avoid them if you value your rights as a consumer- www.reddit.com/r/Surface/comments/8ufvv5/my_awful_experience_trying_to_refund_an_eve_v_and/ Eve V the community-sourced device maker and hopeful 'Surface Killer' extends shipping delay to 9 months, shuts down forum registration - www.reddit.com/r/Surface/comments/91ygng/eve_v_the_communitysourced_device_maker_and/
Rodney
Rodney 2 oy oldin
This is true.. mine also have not shipped yet (govrel17@gmail.com), and I order and pay full for this since JANUARY 2018 !!!!!! Exchange 17 email with them and their excuses are a lot. Sometimes their answer is saying your goods will be shipped on march, the june, july, etc, keep postponing. Then their other answer is funding issue, bla bla bla, then other answer is waiting for investor.... Up until today, 23rd January 2019, they have not fulfill their promise. Even on my account on eve website, they still put November 2018 as shipping estimated time!!!!!!!
Liviu Dumitru Ruginosu
Anyone knows what watch is Lewis wearing?
Klaus Gremm
Klaus Gremm 2 oy oldin
Hi! I would have posted in the Eve Community but unfortunately I did not create a user account before they locked out new community members. I am diligently waiting since Dec'17 flash sale for the device and reading the community feedback on the 'regular updates'. It's ominous they are cutting my cusomers voice by restricting my participation rights in the community. How large is the estimated number of awaiting unhappy customer not able to speak up in the community?!?!?!?!? I would appreciate if this information about cutting of new users could be shared in the community because existing user might not be aware about it!!!!
Alexandre Hasegawa
Actually not only this product but, many products on IndieGoGo are not delivered to their costumers! I almost bought a wallet that you introduced and after read many reviews I realized that invest money and not receive the product make anyone stressed! I thank you to make this video and I believe that is better you always announce to people check the company reviews before put their money into something that they would never receive or even get refund.
Powerful Boy
Powerful Boy 3 oy oldin
It is a phone
Wolf Viking
Wolf Viking 22 kun oldin
Why is the guy who emailed blaming Lou as if it's his fault he didn't receive his product
Mandie Adams
Mandie Adams Oy oldin
Thank you for addressing this. I have a lot of respect for people who are famous on UZvid and use their platform to address these issues and (basically 'spill the tea') on things that people need to hear . Lots of respect to you, Lew!
Bart Dekesel
Bart Dekesel Oy oldin
I have subscribed for their offers and releases by email, this since 2016 in the first year they had a release, so i get an email. I clicked the link to buy fill in everything i want. At the end i go to the shopping cart, want to login to complete and pay order, guess what no luck, not the correct email??? I just got an email loool. I try al other emails i have, try to reset password, No luck I gave up next time i think about 8 months later again a email with a release and they are sellling some Eve-V to subscribers, guess what same story, not possible to login and complete the shopping cart. Fuck it. YESTERDAY guess what, email 24-hour subscriber-only secret offer!!! THIS IS JUST FOR YOU!! I do the same FR*¨µ%ng thing i do almost 3 years to get one. No luck again Fuck it i will get a MICROSOFT SURFACE pay 300 more and get it instantly no problems!! Even can't email them with my problem, probably hundreds of product they miss because of that
Max Quagliotto
Thank you for this video -- I am on the Eve Mailing List and they have a "Secret Offer" going on now (expiring in the next hour) cutting the price down significantly. I was about to get it but decided not to and do my homework. Thank goodness I found this video or else I would have possibly wasted a tonne of money.
OMEGA RED GAMING
thank you .I was gonna look at it to check into it .Glade I didn't .thank u
Masgil _
Masgil _ Oy oldin
I ordered mine at March 2018, got it at February 2019.
Shyam Devadas
Shyam Devadas Oy oldin
Hey Lou, I left a comment on your original review. Eve has recently sorted out its issues and they are sending out the much delayed units now. (Mine arrived today.) How about a revised review to determine how the Eve V matches up to the current competition. They seem to be sorting out the fulfillment issues. I just need to know if its worth keeping. (Or, should I not unpack it and sell it new in the box? An updated review would be appreciated.
Shaun Hallier
Shaun Hallier 2 oy oldin
Just wanted to say, I ordered my Eve in March, the higher end model for 1600, and I JUST TODAY received it. I would not buy from Eve tech
Adam Hanly
Adam Hanly 2 oy oldin
Too many links in your descriptions guys. Chillllll
NikoliZZer
NikoliZZer 2 oy oldin
Maybe you should include the product name in the video title?
Daniel Rtdcdo
Daniel Rtdcdo 2 oy oldin
Many other UZvidrs who promoted this should do the same, I really feel assaulted
Luke Deveraux
Luke Deveraux 2 oy oldin
Conclusion : make Lew the Apple CEO
B 2
B 2 2 oy oldin
I dont trust paypal one bit. (Dollar) had a hell of a lot of trouble getting my money back from a dodgy Ebay Honkonger out fit. So it's not a, " Unboxing Therapy." issue. You just demo the tech.
Keshan Udit
Keshan Udit 2 oy oldin
Hey lew why don't you talk about the Saugus v2. The product that you promoted on Indiegogo
Klaus Gremm
Klaus Gremm 2 oy oldin
Hi! I would have posted in the Eve Community but unfortunately I did not create a user account before they locked out new community members. I am diligently waiting since Dec'17 flash sale for the device and reading the community feedback on the 'regular updates'. It's ominous they are cutting my cusomers voice by restricting my participation rights in the community. How large is the estimated number of awaiting unhappy customer not able to speak up in the community?!?!?!?!? I would appreciate if this information about cutting of new users could be shared in the community because existing user might not be aware about it!!!!
LoneTech
LoneTech 2 oy oldin
They are NOT fulfilling orders "somewhat rapidly". I've waited since April, and have an estimated delivery marked NOVEMBER. All this estimated delivery date text is is bait to pull in more victims, as evidenced by them moving that goal post since I ordered. I wouldn't trust any estimate from them at this point.
Doc T'Soni
Doc T'Soni 2 oy oldin
I tell you what happened: They blew all their money, couldn't produce enough to ship to all customers, if any, and now they're trying to sell more products to fulfill the original kickstarter orders with the money made from the new orders. The company is basically bankrupt.
we 3
we 3 2 oy oldin
You’re a good man Lew.
Mo Swagger
Mo Swagger 2 oy oldin
No one should ever assume that this channel is a some sort of consumer guidance, it's just entertainment and btw this guy gets paid to advertise and promote these scams.
Amit Sapre
Amit Sapre 2 oy oldin
lol
Craig Hutchinson
Craig Hutchinson 2 oy oldin
I got high hopes for Eve it was going to purchase one knowing that it was marginally better specs for the price but as the months went on I realized it was not going to be better price wise so I elected not to buy one thank God I would have been livid waiting a year and still not getting the product
Red Comet
Red Comet 2 oy oldin
Nah, fuck that. It aint your fault. That guy That emailed you was just looking to vent his problems with you. They shouldn't have bought something like that without knowing the risk. I know its the Canadian way, but Dont apologize for other people being stupid.
MazdaBass971
MazdaBass971 2 oy oldin
And that's why i never invest in products that aren't even made yet. I just let the other suckers fund them first.
River Storm
River Storm 2 oy oldin
Just give him that one 😐
Dannysos21
Dannysos21 2 oy oldin
Definitely need to keep covering these types of products but maybe just a disclaimer at the beginning of the vid. Very important to give these products a fighting chance.
MINT
MINT 2 oy oldin
Name of the song/music in the background?
Ryan Clark
Ryan Clark 2 oy oldin
Paypal is such an awful company to do business with. They're basically thieves/bullies, I would never do business with them again.
Timepusher
Timepusher 2 oy oldin
honest. well done
It’s Azar
It’s Azar 2 oy oldin
Lol the time I’m watching this the veiws are the same as the money raised on indegogo
Limit AK
Limit AK 2 oy oldin
Lou is a stand-up guy for even making this video. He did not have to do this. More importantly, this company is shady AF for actively taking orders while others sit in back-order for 1+ years. No press releases, no advice or course of action for customers. Just time-buying stock email responses. They gambled with the customer's funds to hit it out of the park. And now instead of taking the smaller L and doing right, they're digging themselves deeper. Look up Full Tilt Poker and what they were doing with customer fund's in a different but also similar situation. It did not end well.
lorian williams
lorian williams 2 oy oldin
Much respect for doing this video not to many you tuber whould do a viedo like this. Will be whiching more of your video.....
Iraqman
Iraqman 2 oy oldin
This is the most honest and logical apology video on UZvid well done!
Keyboard Warrior
Keyboard Warrior 2 oy oldin
In the end, paypal fucks EVERYONE!
Father Finger
Father Finger 2 oy oldin
SHILL! LOU DO THE RIGHT THING AND GIVE BACK THE KICKBACKS YOU RECEIVE FOR THIS USELESS POS PRODUCT YOU SHILLED
Chickenpatty878
Chickenpatty878 2 oy oldin
Glad i didn't buy the Eye iPhone case featured on your channel. Same issurs with that
sPoNgEbOb
sPoNgEbOb 2 oy oldin
*buyer bewareeeeee* *your in for a scareeeeee* Yes it’s a goosebumps reference
lolo88lolo
lolo88lolo 2 oy oldin
Why is no one commenting on how the email was waaaaay overreacted?
Andoy33
Andoy33 3 oy oldin
I bought a door lock from Kickstarter before the smart home boom and they never shipped the item and I lost 149 dollars
Shivam Tiwari
Shivam Tiwari 3 oy oldin
Great video
Kenshin Lim
Kenshin Lim 3 oy oldin
Thx for voicing out, Lou, I hope this will get more attentions & can spark some sort of investigation into companies like Paypal, etc... Living in Malaysia, sometimes I want to buy some overseas products, but never did cos they kept wanting me to use PayPal. Hope they can remedy it quickly.
Neil Hawke
Neil Hawke 3 oy oldin
Good that you did this video, that's why we follow you - because you're honest and get this sort of stuff moving. The chap should talk to his bank not necessarily moan to you. But props for this approach to solving the problem.
DarkAngelNikita M
"You have violated my trust." It's the company's fault you didn't receive your product, not Lew's.
WentoTheWolf 01
WentoTheWolf 01 3 oy oldin
Amazing UZvidr. Read messages from us and really cares.
lchou100
lchou100 3 oy oldin
Mine is not shipped too!
lchou100
lchou100 3 oy oldin
cuz i did not pay
Dani A
Dani A 3 oy oldin
Man, where are your glasses?
Darknessx0x0x
Darknessx0x0x 3 oy oldin
But if it's the buyers negative to own then it's not the company's fault or a wonder trade.
Darknessx0x0x
Darknessx0x0x 3 oy oldin
Remember a tip if u can't touch the item u want u may have issue or issues
John V
John V 3 oy oldin
Firstly it's great of you to apologize not that its required. Secondly, behavior of startup company like this makes other good startup companies look bad. Who would then invest/pre-order products from such companies. Terrible!
Ryan Jesse
Ryan Jesse 3 oy oldin
Welcome to crowdfunding crap. These morons have NO idea how to deal with manufacturing and exporting. Over 80% of Kickstarter campaigns don’t fulfill. It makes a mockery of us true entrepreneurs who know how to run businesses
sushi Head ⛶
sushi Head ⛶ 3 oy oldin
ive asctually watched it :D
Héctor Carnicer
Héctor Carnicer 3 oy oldin
Please try HP spectre folio
Das S
Das S 3 oy oldin
This is why you're the best UZvidr
sai Vishnu
sai Vishnu 3 oy oldin
Hey Lew why don't you create a forums to discuss
elisabeth grill
elisabeth grill 3 oy oldin
I don’t know the company
Joshua McGuire
Joshua McGuire 3 oy oldin
Fake story for exposure.... Zzzzzz
Mike jones
Mike jones 3 oy oldin
Idiots that spend money on kickstarter is stupid asf
Brian W.
Brian W. 3 oy oldin
credit card chargeback?
Mondli Tenza
Mondli Tenza 3 oy oldin
I think those are not allowed after a curtain amount of time.... After a year, there is little chance of that happening
Aaditya Dorwani
Aaditya Dorwani 3 oy oldin
Blippi has more views than this
Kory Holding
Kory Holding 3 oy oldin
Bend your iPad pro
lavesh ramdeen
lavesh ramdeen 3 oy oldin
Did Lew even explain anything about this laptop. I doubt it .. probably just said screamed n jumped n said it's amazing because it turns on ... Lew is fun to watch but doesn't really offer any good or useless insites on any products..
lavesh ramdeen
lavesh ramdeen 2 oy oldin
+JayJapanB then you definitely blind .. mkbhd ..A big youtuber !! Offers way better insites !! Unless you like monkeying around .. them enjoy !
JayJapanB
JayJapanB 2 oy oldin
The issue is that the products stopped delivering. How could he foresee that, duffy? He's done a decent widespread insight on this products current status, which no other big youtuber has done.
redbeacon
redbeacon 3 oy oldin
Thanks Lew for bringing this issue up ,if it would've been someone else they probably wouldn't have given a shit
ronn carmona
ronn carmona 3 oy oldin
So love this guy, he knows how to say sorry. More power to you Lew!
David A
David A 3 oy oldin
Give the dude this computer
Sean Q
Sean Q 3 oy oldin
Bottom line is that they're a sham company, this video has completely shown them up for the fraudsters they are and hopefully nobody will go near these thieves again.
captain india
captain india 3 oy oldin
U look like a connor Macgregor really...😁
Fulcrum
Fulcrum 3 oy oldin
waffler
Leena Sfar
Leena Sfar 3 oy oldin
@unbox therapy review the sony wh-1000xm3 noise cancelling headphones
stavros kirtopoulos
... with great power comes great responsibility - it appears XYZ mob cashed in on your popularity ..bad :( but good to see you (Unbox Therapy) made an effort to help that individual. WD
Joe Charpentier
Joe Charpentier 3 oy oldin
Can someone please explain to me this whole Huawei being banned thing in Canada and USA like what does it mean if you own the product or if you want to buy the product? If you own it does it still work? Can you still get them? Thanks if someone could help me understand that would be great :)
Destino Naito
Destino Naito 3 oy oldin
A fool and his money
ave b
ave b 3 oy oldin
yeah i dont think this was intended. he introduced it, cs this specific product promises good things. if the company or whomever built it was real enough, they shouldve done something for an instant freeze transactions among new buyers or just make the product unavailable for a moment. someone couldve sued them , you know ?
Enderbro
Enderbro 3 oy oldin
Lew you aren't responsible for this idiot. Backing ANY startup is completely and totally the investor's responsibility. As a backer YOU put the money into a product that is NOT available on the promise (=/= guarantee) that your financial backing will result in the product advertised and will be in your possession. This guy obviously doesn't know how startups work and honestly if he hadn't lost his money this way he would've been stupid enough to lose it a different way. Do not feel guilty.
Justine Jose
Justine Jose 3 oy oldin
BEWARE OF THE NEW BENT FEATURE OF THE NEW IPAD PRO 2018.
Tommaso Azzalin
Tommaso Azzalin 3 oy oldin
I was one of the first buyers on their website. I am in the exact same situation of the person that mailed you: I watched your video and others' and this tablet seemed like a very good deal compared to the Surface available one year ago, especially in that particular price range. Yet here I am one year later with no tablet, no refunded money, still waiting. I learnt the lesson and spread it all over the people I know. I'm still hoping, and still I will, for the best.
Brian Evans
Brian Evans 3 oy oldin
Eve is not as dishonest as Apple. Fact
ahady siregar
ahady siregar 3 oy oldin
Lenovo G5 Pro GT Pleaseee !!!
Joe Strandell
Joe Strandell 3 oy oldin
UZvidR BEWARE
Nick L
Nick L 3 oy oldin
You are a stand up guy Lou
Sprits Fal
Sprits Fal 3 oy oldin
This is why I don't use those platforms. It's basically pre-orders, don't fkin do it!
mikes gt
mikes gt 3 oy oldin
How is this in any way Lew's fault? The buyer should have contacted his bank and PayPal both. This is a gap with the company, has nothing to do with unboxed therapy at all. They don't control this company's business practices. I am sympathetic with the buyer's situation, but he is getting pissed at the wrong people here.
Tech Lover
Tech Lover 3 oy oldin
I'll never watch any youtube video for this guy again, I'll unsubscribe form this channel. Guys unsubscribe form this channel too, because this guy always give information about a product and describe it as the best product in this world then after awhile and after the subscribers trusted his opinion and buy that product , he publishes another video totally opposite to his first opinion and this after the consumer trusted him and bought that product.
Gecko
Gecko 3 oy oldin
As a still waiting customer I just want to point out, that the V's back from the Indiegogo campaign have all been shipped. The V the user from the mail (and I myself) are waiting for is from a flash sale on Eve's website.
Jun Malabanan
Jun Malabanan 3 oy oldin
That’s a lot of waiting for a now outaded product.
LNxTCB
LNxTCB 3 oy oldin
This is why I don’t fuck with shit on Indiegogo.
Genesis Yasu
Genesis Yasu 3 oy oldin
Unbox Therapy Bro i respect that you took this persons issue and totally put out your sincerity and consideration, hardly any channel does this now, and I respect you even for approaching it this way the way you have, great job dude
Fortnite DefaultSkin
This was his own fault.
Daniel Pierce
Daniel Pierce 3 oy oldin
Beware of Indiegogo, they don’t require a working prototype to start a campaign, it’s much more likely that a company will fail to deliver on that platform. I realize that this isn’t the case here,but just thought I’d make it known that you should make sure that what you are looking at isn’t just cgi and there is an actual device that is at least in the prototype stage...
kishon charles
kishon charles 3 oy oldin
🎧💻
vinayak bavaniya
vinayak bavaniya 3 oy oldin
Good guy Lewis
Vinyl Monkey
Vinyl Monkey 3 oy oldin
In my country (UK) if you use a credit card (cause its not your money really) they will open a case and refund you. I got done on a fake shoe website. Emailed and posted all the evidence they needed and got my money back. Plus i sold the shoes (that my nan would wear) on eBay. It was a bit of a mission but it worked and i came out the other end better off. Sometimes, like that guy said earlier, you gotta use your brain if you're conned. Especially if you used a credit card, as its not your money they are stealing.
rollover36
rollover36 3 oy oldin
buy buy buy, consume consume consume, spend spend spend, waste waste waste
LR8O
LR8O 3 oy oldin
what make of watch is he wearing??
kamikaze5262
kamikaze5262 3 oy oldin
Lew it's not your fault for what happened that's for sure.
cicalinarrot
cicalinarrot 3 oy oldin
You often overhype sketchy products, like the $3 phone.
Desmond D'souza
Desmond D'souza 3 oy oldin
Ringing bells? Freedom 251. A similar thing happened with the Freedom 251 phone. A phone that was covered on this channel but later never came out. A lot of people I know had actually paid for that phone and never received it. If you remember that phone, like this so that it comes up and lew checks it out too.
Peter K
Peter K 3 oy oldin
I never invest more than $100 in a start ups any more......... I have been burnt twice by companies that never had any intention of supplying the goods.
Mr. EMPATHY
Mr. EMPATHY 3 oy oldin
That reminded me that i put 200 bucks into a kickstarter for a Game called Camelot Unchained 5 years ago. No playable game there still.
Slurch
Slurch 3 oy oldin
This was a stand-up thing to do, man. You got a new subscriber out of the deal. Been watching your stuff for a while now - you do good work, though I wonder about some of the stuff you buy when you're slamming it around on the table. :P
Sid Pablo
Sid Pablo 3 oy oldin
You know that UZvid reviewers are the new age salesman?
Tanner Pye-Richardson
Eve should REALLY be a top comment here with a response
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