Qorong'i

BUYER BEWARE

Unbox Therapy
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Making tech products is a hard task, especially when starting from scratch. The Eve V seemed like a great product to feature and a valid alternative to the Microsoft Surface. Unfortunately fulfillment has been an issue and it seems some Unbox Therapy fans have been impacted. For that I apologize.
Article / Discussion Thread Links
After making a terrific tablet in 2017, Eve Tech is having trouble shipping units and supporting customers - liliputing.com/2018/07/after-making-a-terrific-tablet-in-2017-eve-tech-is-having-trouble-shipping-units-and-supporting-customers.html
PayPal Funds Freeze - eve.community/t/latest-updates-from-china-on-prototypes-deliveries-and-more/5705
My awful experience trying to refund an Eve V and why you should avoid them if you value your rights as a consumer- www.reddit.com/r/Surface/comments/8ufvv5/my_awful_experience_trying_to_refund_an_eve_v_and/
Eve V the community-sourced device maker and hopeful 'Surface Killer' extends shipping delay to 9 months, shuts down forum registration - www.reddit.com/r/Surface/comments/91ygng/eve_v_the_communitysourced_device_maker_and/
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FOLLOW ME IN THESE PLACES FOR UPDATES
Twitter - twitter.com/unboxtherapy
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Instagram - instagram.com/unboxtherapy
Google Plus - bit.ly/1auEeak

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16-Dek, 2018

eve veve techmicrosoft surfacemicrosoft surface prosurfacesurface propromicrosoftkickstarterindiegogocrowd fundingcrowdfundingtechtechnologyunboxtherapyunbox therapycomputerpcwindowsmicrosoft surface vseve v revieweve v vs surface proeve v unboxingeve v tableteve v laptopeve v gamingiphone xsiphone xs maxbest smartphonexs maxapple iphone xspixel 3macbook airiphone xrapple iphonebest laptop2 in 1

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Unbox Therapy
Unbox Therapy Oy oldin
Article / Discussion Thread Links After making a terrific tablet in 2017, Eve Tech is having trouble shipping units and supporting customers - liliputing.com/2018/07/after-making-a-terrific-tablet-in-2017-eve-tech-is-having-trouble-shipping-units-and-supporting-customers.html PayPal Funds Freeze - eve.community/t/latest-updates-from-china-on-prototypes-deliveries-and-more/5705 My awful experience trying to refund an Eve V and why you should avoid them if you value your rights as a consumer- www.reddit.com/r/Surface/comments/8ufvv5/my_awful_experience_trying_to_refund_an_eve_v_and/ Eve V the community-sourced device maker and hopeful 'Surface Killer' extends shipping delay to 9 months, shuts down forum registration - www.reddit.com/r/Surface/comments/91ygng/eve_v_the_communitysourced_device_maker_and/
Liviu Dumitru Ruginosu
Anyone knows what watch is Lewis wearing?
Klaus Gremm
Klaus Gremm 11 kun oldin
Hi! I would have posted in the Eve Community but unfortunately I did not create a user account before they locked out new community members. I am diligently waiting since Dec'17 flash sale for the device and reading the community feedback on the 'regular updates'. It's ominous they are cutting my cusomers voice by restricting my participation rights in the community. How large is the estimated number of awaiting unhappy customer not able to speak up in the community?!?!?!?!? I would appreciate if this information about cutting of new users could be shared in the community because existing user might not be aware about it!!!!
Alexandre Hasegawa
Alexandre Hasegawa 26 kun oldin
Actually not only this product but, many products on IndieGoGo are not delivered to their costumers! I almost bought a wallet that you introduced and after read many reviews I realized that invest money and not receive the product make anyone stressed! I thank you to make this video and I believe that is better you always announce to people check the company reviews before put their money into something that they would never receive or even get refund.
Powerful Boy
Powerful Boy 29 kun oldin
It is a phone
Powerful Boy
Powerful Boy 29 kun oldin
Phone
Shaun Hallier
Shaun Hallier 2 kun oldin
Just wanted to say, I ordered my Eve in March, the higher end model for 1600, and I JUST TODAY received it. I would not buy from Eve tech
Adam Hanly
Adam Hanly 2 kun oldin
Too many links in your descriptions guys. Chillllll
NikoliZZer
NikoliZZer 8 kun oldin
Maybe you should include the product name in the video title?
Daniel Rtdcdo
Daniel Rtdcdo 8 kun oldin
Many other UZvidrs who promoted this should do the same, I really feel assaulted
Luke Deveraux
Luke Deveraux 9 kun oldin
Conclusion : make Lew the Apple CEO
B 2
B 2 10 kun oldin
I dont trust paypal one bit. (Dollar) had a hell of a lot of trouble getting my money back from a dodgy Ebay Honkonger out fit. So it's not a, " Unboxing Therapy." issue. You just demo the tech.
Keshan Udit
Keshan Udit 10 kun oldin
Hey lew why don't you talk about the Saugus v2. The product that you promoted on Indiegogo
Klaus Gremm
Klaus Gremm 11 kun oldin
Hi! I would have posted in the Eve Community but unfortunately I did not create a user account before they locked out new community members. I am diligently waiting since Dec'17 flash sale for the device and reading the community feedback on the 'regular updates'. It's ominous they are cutting my cusomers voice by restricting my participation rights in the community. How large is the estimated number of awaiting unhappy customer not able to speak up in the community?!?!?!?!? I would appreciate if this information about cutting of new users could be shared in the community because existing user might not be aware about it!!!!
LoneTech
LoneTech 12 kun oldin
They are NOT fulfilling orders "somewhat rapidly". I've waited since April, and have an estimated delivery marked NOVEMBER. All this estimated delivery date text is is bait to pull in more victims, as evidenced by them moving that goal post since I ordered. I wouldn't trust any estimate from them at this point.
Doc T'Soni
Doc T'Soni 15 kun oldin
I tell you what happened: They blew all their money, couldn't produce enough to ship to all customers, if any, and now they're trying to sell more products to fulfill the original kickstarter orders with the money made from the new orders. The company is basically bankrupt.
we 3
we 3 16 kun oldin
You’re a good man Lew.
Mo Swagger
Mo Swagger 16 kun oldin
No one should ever assume that this channel is a some sort of consumer guidance, it's just entertainment and btw this guy gets paid to advertise and promote these scams.
Amit Sapre
Amit Sapre 17 kun oldin
lol
Craig Hutchinson
Craig Hutchinson 18 kun oldin
I got high hopes for Eve it was going to purchase one knowing that it was marginally better specs for the price but as the months went on I realized it was not going to be better price wise so I elected not to buy one thank God I would have been livid waiting a year and still not getting the product
Red Comet
Red Comet 18 kun oldin
Nah, fuck that. It aint your fault. That guy That emailed you was just looking to vent his problems with you. They shouldn't have bought something like that without knowing the risk. I know its the Canadian way, but Dont apologize for other people being stupid.
MazdaBass971
MazdaBass971 18 kun oldin
And that's why i never invest in products that aren't even made yet. I just let the other suckers fund them first.
River Storm
River Storm 18 kun oldin
Just give him that one 😐
Dannysos21
Dannysos21 19 kun oldin
Definitely need to keep covering these types of products but maybe just a disclaimer at the beginning of the vid. Very important to give these products a fighting chance.
MINT
MINT 19 kun oldin
Name of the song/music in the background?
Ryan Clark
Ryan Clark 20 kun oldin
Paypal is such an awful company to do business with. They're basically thieves/bullies, I would never do business with them again.
Timepusher
Timepusher 20 kun oldin
honest. well done
It’s Azar
It’s Azar 21 kun oldin
Lol the time I’m watching this the veiws are the same as the money raised on indegogo
Limit AK
Limit AK 21 kun oldin
Lou is a stand-up guy for even making this video. He did not have to do this. More importantly, this company is shady AF for actively taking orders while others sit in back-order for 1+ years. No press releases, no advice or course of action for customers. Just time-buying stock email responses. They gambled with the customer's funds to hit it out of the park. And now instead of taking the smaller L and doing right, they're digging themselves deeper. Look up Full Tilt Poker and what they were doing with customer fund's in a different but also similar situation. It did not end well.
lorian williams
lorian williams 21 kun oldin
Much respect for doing this video not to many you tuber whould do a viedo like this. Will be whiching more of your video.....
Iraqman
Iraqman 22 kun oldin
This is the most honest and logical apology video on UZvid well done!
Keyboard Warrior
Keyboard Warrior 22 kun oldin
In the end, paypal fucks EVERYONE!
Father Finger
Father Finger 22 kun oldin
SHILL! LOU DO THE RIGHT THING AND GIVE BACK THE KICKBACKS YOU RECEIVE FOR THIS USELESS POS PRODUCT YOU SHILLED
Chickenpatty878
Chickenpatty878 22 kun oldin
Glad i didn't buy the Eye iPhone case featured on your channel. Same issurs with that
sPoNgEbOb
sPoNgEbOb 23 kun oldin
*buyer bewareeeeee* *your in for a scareeeeee* Yes it’s a goosebumps reference
lolo88lolo
lolo88lolo 23 kun oldin
Why is no one commenting on how the email was waaaaay overreacted?
Andoy33
Andoy33 24 kun oldin
I bought a door lock from Kickstarter before the smart home boom and they never shipped the item and I lost 149 dollars
Shivam Tiwari
Shivam Tiwari 24 kun oldin
Great video
Kenshin Lim
Kenshin Lim 24 kun oldin
Thx for voicing out, Lou, I hope this will get more attentions & can spark some sort of investigation into companies like Paypal, etc... Living in Malaysia, sometimes I want to buy some overseas products, but never did cos they kept wanting me to use PayPal. Hope they can remedy it quickly.
Neil Hawke
Neil Hawke 24 kun oldin
Good that you did this video, that's why we follow you - because you're honest and get this sort of stuff moving. The chap should talk to his bank not necessarily moan to you. But props for this approach to solving the problem.
DarkAngelNikita M
DarkAngelNikita M 25 kun oldin
"You have violated my trust." It's the company's fault you didn't receive your product, not Lew's.
WentoTheWolf 01
WentoTheWolf 01 25 kun oldin
Amazing UZvidr. Read messages from us and really cares.
lchou100
lchou100 25 kun oldin
Mine is not shipped too!
lchou100
lchou100 25 kun oldin
cuz i did not pay
Dani A
Dani A 25 kun oldin
Man, where are your glasses?
Darknessx0x0x
Darknessx0x0x 26 kun oldin
But if it's the buyers negative to own then it's not the company's fault or a wonder trade.
Darknessx0x0x
Darknessx0x0x 26 kun oldin
Remember a tip if u can't touch the item u want u may have issue or issues
John V
John V 26 kun oldin
Firstly it's great of you to apologize not that its required. Secondly, behavior of startup company like this makes other good startup companies look bad. Who would then invest/pre-order products from such companies. Terrible!
Ryan Jesse
Ryan Jesse 26 kun oldin
Welcome to crowdfunding crap. These morons have NO idea how to deal with manufacturing and exporting. Over 80% of Kickstarter campaigns don’t fulfill. It makes a mockery of us true entrepreneurs who know how to run businesses
sushi Head ⛶
sushi Head ⛶ 26 kun oldin
ive asctually watched it :D
Héctor Carnicer
Héctor Carnicer 26 kun oldin
Please try HP spectre folio
dastgir hussain
dastgir hussain 26 kun oldin
This is why you're the best UZvidr
super Vishnu
super Vishnu 26 kun oldin
Hey Lew why don't you create a forums to discuss
elisabeth grill
elisabeth grill 26 kun oldin
I don’t know the company
Joshua McGuire
Joshua McGuire 26 kun oldin
Fake story for exposure.... Zzzzzz
Mike jones
Mike jones 26 kun oldin
Idiots that spend money on kickstarter is stupid asf
Brian W.
Brian W. 26 kun oldin
credit card chargeback?
Mondli Tenza
Mondli Tenza 26 kun oldin
I think those are not allowed after a curtain amount of time.... After a year, there is little chance of that happening
Aaditya Dorwani
Aaditya Dorwani 26 kun oldin
Blippi has more views than this
Kory Holding
Kory Holding 26 kun oldin
Bend your iPad pro
steve smith
steve smith 26 kun oldin
I don't know why people keep purchasing expensive items on Crowd funding sites and then complain when the item never comes. I saw this with small window air conditioner, it has been posted for years.
lavesh ramdeen
lavesh ramdeen 26 kun oldin
Did Lew even explain anything about this laptop. I doubt it .. probably just said screamed n jumped n said it's amazing because it turns on ... Lew is fun to watch but doesn't really offer any good or useless insites on any products..
lavesh ramdeen
lavesh ramdeen 7 kun oldin
+JayJapanB then you definitely blind .. mkbhd ..A big youtuber !! Offers way better insites !! Unless you like monkeying around .. them enjoy !
JayJapanB
JayJapanB 8 kun oldin
The issue is that the products stopped delivering. How could he foresee that, duffy? He's done a decent widespread insight on this products current status, which no other big youtuber has done.
redbeacon
redbeacon 26 kun oldin
Thanks Lew for bringing this issue up ,if it would've been someone else they probably wouldn't have given a shit
ronn carmona
ronn carmona 26 kun oldin
So love this guy, he knows how to say sorry. More power to you Lew!
David A
David A 27 kun oldin
Give the dude this computer
Sean Q
Sean Q 27 kun oldin
Bottom line is that they're a sham company, this video has completely shown them up for the fraudsters they are and hopefully nobody will go near these thieves again.
anuraj singh
anuraj singh 27 kun oldin
U look like a connor Macgregor really...😁
Fulcrum
Fulcrum 27 kun oldin
waffler
Leena Sfar
Leena Sfar 27 kun oldin
@unbox therapy review the sony wh-1000xm3 noise cancelling headphones
stavros kirtopoulos
stavros kirtopoulos 27 kun oldin
... with great power comes great responsibility - it appears XYZ mob cashed in on your popularity ..bad :( but good to see you (Unbox Therapy) made an effort to help that individual. WD
Joe Charpentier
Joe Charpentier 27 kun oldin
Can someone please explain to me this whole Huawei being banned thing in Canada and USA like what does it mean if you own the product or if you want to buy the product? If you own it does it still work? Can you still get them? Thanks if someone could help me understand that would be great :)
Destino Naito
Destino Naito 27 kun oldin
A fool and his money
ave b
ave b 27 kun oldin
yeah i dont think this was intended. he introduced it, cs this specific product promises good things. if the company or whomever built it was real enough, they shouldve done something for an instant freeze transactions among new buyers or just make the product unavailable for a moment. someone couldve sued them , you know ?
Enderbro
Enderbro 27 kun oldin
Lew you aren't responsible for this idiot. Backing ANY startup is completely and totally the investor's responsibility. As a backer YOU put the money into a product that is NOT available on the promise (=/= guarantee) that your financial backing will result in the product advertised and will be in your possession. This guy obviously doesn't know how startups work and honestly if he hadn't lost his money this way he would've been stupid enough to lose it a different way. Do not feel guilty.
Justine Jose
Justine Jose 27 kun oldin
BEWARE OF THE NEW BENT FEATURE OF THE NEW IPAD PRO 2018.
Tommaso Azzalin
Tommaso Azzalin 28 kun oldin
I was one of the first buyers on their website. I am in the exact same situation of the person that mailed you: I watched your video and others' and this tablet seemed like a very good deal compared to the Surface available one year ago, especially in that particular price range. Yet here I am one year later with no tablet, no refunded money, still waiting. I learnt the lesson and spread it all over the people I know. I'm still hoping, and still I will, for the best.
Brian Evans
Brian Evans 28 kun oldin
Eve is not as dishonest as Apple. Fact
ahady siregar
ahady siregar 28 kun oldin
Lenovo G5 Pro GT Pleaseee !!!
Joe Strandell
Joe Strandell 28 kun oldin
UZvidR BEWARE
Nick L
Nick L 28 kun oldin
You are a stand up guy Lou
Sprits Fal
Sprits Fal 28 kun oldin
This is why I don't use those platforms. It's basically pre-orders, don't fkin do it!
mikes gt
mikes gt 28 kun oldin
How is this in any way Lew's fault? The buyer should have contacted his bank and PayPal both. This is a gap with the company, has nothing to do with unboxed therapy at all. They don't control this company's business practices. I am sympathetic with the buyer's situation, but he is getting pissed at the wrong people here.
Tech Lover
Tech Lover 28 kun oldin
I'll never watch any youtube video for this guy again, I'll unsubscribe form this channel. Guys unsubscribe form this channel too, because this guy always give information about a product and describe it as the best product in this world then after awhile and after the subscribers trusted his opinion and buy that product , he publishes another video totally opposite to his first opinion and this after the consumer trusted him and bought that product.
Gecko
Gecko 28 kun oldin
As a still waiting customer I just want to point out, that the V's back from the Indiegogo campaign have all been shipped. The V the user from the mail (and I myself) are waiting for is from a flash sale on Eve's website.
Jun Malabanan
Jun Malabanan 26 kun oldin
That’s a lot of waiting for a now outaded product.
LNxTCB
LNxTCB 28 kun oldin
This is why I don’t fuck with shit on Indiegogo.
Genesis Yasu
Genesis Yasu 28 kun oldin
Unbox Therapy Bro i respect that you took this persons issue and totally put out your sincerity and consideration, hardly any channel does this now, and I respect you even for approaching it this way the way you have, great job dude
Fortnite DefaultSkin
This was his own fault.
Daniel Pierce
Daniel Pierce 28 kun oldin
Beware of Indiegogo, they don’t require a working prototype to start a campaign, it’s much more likely that a company will fail to deliver on that platform. I realize that this isn’t the case here,but just thought I’d make it known that you should make sure that what you are looking at isn’t just cgi and there is an actual device that is at least in the prototype stage...
kishon charles
kishon charles 29 kun oldin
🎧💻
vinayak bavaniya
vinayak bavaniya 29 kun oldin
Good guy Lewis
Vinyl Monkey
Vinyl Monkey 29 kun oldin
In my country (UK) if you use a credit card (cause its not your money really) they will open a case and refund you. I got done on a fake shoe website. Emailed and posted all the evidence they needed and got my money back. Plus i sold the shoes (that my nan would wear) on eBay. It was a bit of a mission but it worked and i came out the other end better off. Sometimes, like that guy said earlier, you gotta use your brain if you're conned. Especially if you used a credit card, as its not your money they are stealing.
rollover36
rollover36 29 kun oldin
buy buy buy, consume consume consume, spend spend spend, waste waste waste
LR8O
LR8O 29 kun oldin
what make of watch is he wearing??
kamikaze5262
kamikaze5262 29 kun oldin
Lew it's not your fault for what happened that's for sure.
cicalinarrot
cicalinarrot 29 kun oldin
You often overhype sketchy products, like the $3 phone.
Desmond D'souza
Desmond D'souza 29 kun oldin
Ringing bells? Freedom 251. A similar thing happened with the Freedom 251 phone. A phone that was covered on this channel but later never came out. A lot of people I know had actually paid for that phone and never received it. If you remember that phone, like this so that it comes up and lew checks it out too.
Peter K
Peter K 29 kun oldin
I never invest more than $100 in a start ups any more......... I have been burnt twice by companies that never had any intention of supplying the goods.
HopeShot
HopeShot 29 kun oldin
That reminded me that i put 200 bucks into a kickstarter for a Game called Camelot Unchained 5 years ago. No playable game there still.
Slurch
Slurch 29 kun oldin
This was a stand-up thing to do, man. You got a new subscriber out of the deal. Been watching your stuff for a while now - you do good work, though I wonder about some of the stuff you buy when you're slamming it around on the table. :P
Sid Pablo
Sid Pablo 29 kun oldin
You know that UZvid reviewers are the new age salesman?
Tanner Pye-Richardson
Eve should REALLY be a top comment here with a response
leakytriangle
leakytriangle 29 kun oldin
Oof
Jay Insonami
Jay Insonami 29 kun oldin
It's not even their fault though my guy I don't see how any of you could think that
Dimo Indjov
Dimo Indjov 29 kun oldin
Update us
Mac Hippy
Mac Hippy 29 kun oldin
Give him the one you have in the video
TopHatProductions115
If it's an issue with PayPal withholding the funds, then Eve might not be able to do anything :( In that case, the funds for the older orders wouldn't be available, which would prevent those orders from being fulfilled. In that case, newer orders (that aren't being held) would be the only ones that could be properly funded and fulfilled at this time. Eve could just decide not to ship anymore devices (to accommodate for the original buyers who got the short end of the stick), but what are the consequences for that decision? Eve could make the older orders on a loss, but what are the consequences of that decision? I say we check into the PayPal portion of this claim, to see if it holds water. If so, it's not really Eve's fault. If someone else's holding your money, that's like working with your hands tied. I used to go through this with fulfilling eBay orders all the time, when I'd make a sale, but then receive the funds weeks later. I ended up paying for shipping out-of-pocket, which would sometimes put me in the red. In Eve's case, this could be an indefinite period of time...
D. H.
D. H. 29 kun oldin
While I sympathize with the buyer about getting either the product or the money, it was his risk buying from kickstarter or indiegogo. Just the nature of the idea that any money I would pay towards a product could disappear up in smoke, makes me hesitant to buy something. I was following a pair of Kanoa wireless earbuds. When I found them, say the videos, read all the specs, I was genuinely excited. And then I saw the cost, and the big discount they were giving if you "pre-ordered" them. I also read that there wasn't a sure shipping date yet. I paused and considered it, and waited. Months went buy, the deals changed, but they never announced a shipping date. In that time, I heard other horror stories of kickstarter campaigns that just shut down, leaving people with nothing and nowhere to go for refunds. All that said, I feel for this person, and any person who goes through this, but it's a gamble. And Unbox Therapy, Lewis, just because you provide opinions and reviews, does not hold you accountable for another person's experience. Even if it works out, even if it's positive. You are simply providing information about this product. It is like someone taking a paycheck, walking into a casino, trying to double or triple their money by gambling, and losing it all. Do you get mad at the casino? No. Due diligence and think it through. I've told family, and friends, "Don't buy into indiegogo or kickstarter unless you're comfortable losing whatever money you put in." That's the risk, sometimes it works, sometimes it doesn't. But thank you for calling attention to it, more people need to know.
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